The 3D body won't load
The 3D body uses WebGL, the browser's graphics technology. If it shows up black, blank or frozen, these steps almost always fix it.
Try this, in order
- Update your browser to its latest version. Chrome, Safari, Firefox and Edge all work.
- Turn on hardware acceleration (usually under Settings → System in the browser) and restart it.
- Close other heavy tabs: the 3D needs some memory.
- If you use a content-blocking extension, allow
vinyala.com.
The muscle map is optional. If your device struggles, turn it off with the “muscles” button and the body keeps running, lighter.
If it still won't show
- On very old machines, or where WebGL is disabled by your organization's policy, it may not start. Try another device or browser.
- On mobile, closing and reopening the app usually does it.
If nothing helps, write to us with your device and browser so we can reproduce it.